No pressure, no judgement, just friendly, expert advice and support
Collaborating with clients across a range of industries to provide tailored support for customers who may need extra help managing bills and commitments.
TRUSTED PARTNER IN THE FOLLOWING INDUSTRIES
Energy
Water
Telecoms
About Us
At The Vulnerability Partnership, we believe every customer deserves to be treated with dignity, empathy, and fairness. We provide businesses with the expertise and infrastructure needed to deliver specialist care for customers facing financial or personal challenges.
Our Mission
Innovating and transforming how vulnerable households are seen, listened to and supported, making a significant positive impact to their circumstances. Empowering Customers to regain control and build stability.
Customer Support
If you’ve been contacted by The Vulnerability Partnership, we are working on behalf of your service provider to offer extra support.
Our Values
Our values guide our decisions, shape our culture, and define how we work with our clients and customers.
Our Services
The Vulnerability Partnership is a trusted partner, dedicated to supporting vulnerable customers on behalf of a variety of industries. With decades of experience in utilities, telecoms, and financial services, we deliver an experience that protects both you as a client and your customers, whilst ensuring the right sustainable outcomes are achieved.